Elevating Enterprise Search With AI, ML, NLP, and LLMS
13 Jan 2025
Information retrieval, now more commonly known simply as search, is one of the earliest manifestations of using AI. Consequently, enterprise search is inseparable from AI and one of the most meaningful beneficiaries of the exponential advancements recently achieved by machine learning (ML)—the most accomplished expression of statistical AI.
Adding Meaning to Data: Knowledge Graphs, Vector Databases, and Ontologies
18 Dec 2024
This article discusses the importance of context in enterprise data for generative AI (GenAI), and, in fact, for any AI initiative.
Transforming Customer Service with AI and Knowledge Management
21 Nov 2024
Customer service and customer support operations are no strangers to AI technologies. AI has long been embedded in the interactions between companies and their customers.
Developing a Strong AI Governance Framework
24 Oct 2024
The exponential advancement of AI technologies necessitates the implementation of robust governance frameworks to guide their responsible development and deployment.
The AI-Driven Transformation of Enterprise Data Architecture
25 Sep 2024
The past year has been an exhilarating one with AI and more specifically, generative AI (GenAI), quickly emerging as a transformative force, reshaping how businesses will operate, innovate, and interact with customers. As AI continues to gain prominence, its impact on enterprise data architecture is becoming increasingly apparent.
The Rise of GenAI and LLMs
10 Sep 2024
In 1950, Alan Turing suggested a test to determine if computers could mimic human intelligence well enough that an impartial observer could no longer tell the difference. We are still talking about the Turing Test almost 75 years after its inception.