Hexaware Collaborates with upGrad to Launch Agentic AI Academy for AI Workforce Transformation

Hexaware Technologies, a global provider of IT services and solutions, is introducing Agentic Academy, in partnership with upGrad Enterprise, the corporate skilling division of upGrad. The Academy’s goal is to prepare its global workforce for the next evolution in enterprise AI: agentic systems.

Agentic systems—autonomous, intelligent software agents that plan, act, and adapt in real time—are rapidly changing how work is designed and delivered. As enterprises adapt to these shifts, the ability to train teams in next-generation capabilities is becoming a competitive necessity, according to Hexaware.

Agentic Academy is Hexaware’s answer to that shift, combining structured, role-based learning with practical applications.

Hexaware aims to onboard many of its delivery and engineering teams through the Academy over the next few months, as it expands its agentic service offerings across industries.

The program pedagogy and custom training content have been co-designed with upGrad Enterprise, leveraging its expertise in instructional design, subject matter expert networks, and outcome-focused learning models.

This approach ensures the training fits Hexaware’s unique context, aligning with workforce, customer, and business priorities, the companies said.

“Agentic technologies are becoming fundamental to how enterprises operate,” said Vinod Chandran, chief operating officer, Hexaware. “Agentic Academy ensures our people are equipped not only to use these systems but to lead engagements built around them.”

The program is organized into three distinct categories:

• Builder.AI: For developers and engineers building agent architectures from the ground up, with emphasis on orchestration, tool integration, and safety protocols.
• Collaborator.AI: For teams adapting and customizing open-source or platform-based agent solutions within client environments.
• Manage.AI: For delivery and operations leaders managing agent-human interaction, quality assurance, and real-time monitoring.

Each path is curated and delivered via upGrad’s Enterprise platform, combining content, labs, and certifications within the flow of work.

“As Agentic systems reshape enterprise operations, the real differentiator will be how quickly organizations can translate that shift into customer impact. At upGrad Enterprise, our experience in workforce transformation and learning design allows us to build agile, real-world solutions at scale. This program is a reflection of that approach—practical, outcome-driven, and built for deployment from day one,” added Srikanth Iyengar, chief executive officer, upGrad Enterprise.

For more information about this news, visit https://hexaware.com.