TELUS Digital Pinpoints GenAI Vulnerabilities to Confidently Launch and Scale Enterprise AI Systems
TELUS Digital, a leading global technology company specializing in digital customer experiences (CX), is launching its continuous automated red-teaming application, Fuel iX Fortify, to help enterprises test generative AI (GenAI) systems at scale and identify vulnerabilities by replicating real-world attack scenarios through advanced adversarial simulation techniques.
Fuel iX Fortify runs thousands of adversarial attacks on AI-powered assistants, copilots, and applications in minutes, helping organizations uncover AI risks before they can be exploited, TELUS said.
With an ever-evolving database of adversary tactics, techniques and procedures based on the latest research, Fortify stays ahead of emerging attack methods and generates novel tests for each safety assessment, or it can rerun specific attack formulations to track over time, according to the company.
The GenAI red-teaming app can also automatically create unique attack objectives tailored to a system’s code of conduct policy, making it purpose-built for the unpredictability of GenAI, which can generate different answers each time it is asked a question.
“GenAI is driving enterprise transformation, but it’s simultaneously creating new safety and security risks, that without safeguards, can erode customer trust, damage brand reputation, disrupt operations and expose companies to regulatory penalties,” said Bret Kinsella, general manager, Fuel iX at TELUS Digital. “Red-teaming expertise is in short supply, and many organizations struggle to find the people and time needed to keep pace with evolving risks. Fuel iX Fortify helps close that gap by automating AI safety and security testing and uncovering vulnerabilities early so security teams can proactively mitigate risk. Importantly, it is accessible to non-technical users and backed by research. Fortify was built as an AI safety and security early warning system that is available to identify risks at any time by any user to give enterprises confidence they are responsibly launching and scaling their AI applications.”
Fuel iX Fortify supports enterprises across all industries with AI security features that include:
Accessible design: Intuitive interface enables both technical and non-technical teams to conduct AI security testing.
Actionable reporting: Dashboards and detailed reports provide users with a clear overview of each AI application’s vulnerabilities, making it simple to understand and act on security and safety risks.
Seamless integration: Can be used with a wide array of GenAI applications, simultaneously within a single interface.
Advanced novel and repeat attack generation: Stays current with emerging threats and attack methods through regular updates based on the latest research.
As AI systems become central to business operations, the need for automated, scalable security testing is critical. Fuel iX Fortify enables organizations of all sizes to protect their AI investments, with regular updates and flexible integration options that help keep systems secure as threats evolve, the company said.
Fuel iX offers a full suite of proprietary AI products, including:
Fuel iX Copilots: A no-code platform for enterprise employees to build secure, custom GenAI copilots that integrate enterprise data and can scale across teams.
Fuel iX Agent Trainer: An AI simulation app that uses realistic chat and voice scenarios to train customer service agents and improve performance.
Fuel iX Agent Assist: An AI assistant that supports CX teams with summarization, multilingual capabilities and real-time guidance.
For more information about this news, visit www.telusdigital.com.