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Customer Service and Customer Experience > Enterprise AI Case Studies
How customers perceive and interact with your company directly impacts their satisfaction and loyalty and your brand reputation and revenue growth.

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Terra Quantum and BBVA Complete Pilot, Streamlining Pricing Tools with AI and Quantum Software

The two companies demonstrated the potential of AI-driven and quantum-inspired methods to enhance the speed and efficiency of exotic derivatives pricing.

L'Oréal and IBM Partner, Innovating in the Intersection of AI, Beauty, and Sustainability

IBM recently announced a collaboration with L'Oréal which will integrate IBM's generative AI (GenAI) technology into L'Oréal's Research and Innovation teams, aiming to reduce energy and material waste.

SADA Earns New Google Cloud Specialization After Success with GenAI Experimentation

SADA reinforces its commitment to delivering transformative AI solutions that drive customer success.

Roots’ Digital Coworker Helps Eastern Improve its Insurance Processing Speed

Roots Automation, creator of the AI-powered Digital Coworker and InsurGPT, a generative AI model for insurance, announced that Eastern Alliance Insurance Group (Eastern) has chosen Roots to significantly improve processing speed with its Digital Coworker.

ProSearch Leverages Relativity aiR for Review to Dramatically Improve Document Review Efficiency with GenAI

ProSearch, a leading provider of legal data intelligence and comprehensive discovery and compliance solutions, announced the company leveraged its early access privileges to Relativity aiR for Review to help clients reduce costs and accelerate project times.

CoreWeave Selects Nokia to Provide Networking Foundation for Hyperscale AI Cloud

CoreWeave to deploy Nokia IP and optical platforms in data centers across U.S. and Europe as part of massive wide area network buildout to support high-performance AI infrastructure.

MUSC Health Leverages AI Agent Powered by the Amelia Patient Engagement Solution

MUSC Health's new AI agent, named Emily, leverages Amelia's integration with Epic and is currently available 24/7 to answer calls within MUSC Health's patient access center.

TCS Plans to Reinvigorate Xerox’s Technology Services with GenAI

The deal will showcase the enterprise-wide potential of cloud and generative AI to improve business and IT service delivery.

MedStar Health Selects RLDatix to Improve Patient Safety Using AI

The partnership will focus on researching patient safety incidents through AI data extraction tools to enable safer healthcare.

Snorkel AI Enters Agreement with BNY, Accelerating AI-Based Transformations

Through this collaboration with BNY, Snorkel AI will help the firm accelerate AI initiatives that aim to bolster efficiency, productivity, and insights.