Governing AI for Security, Compliance, and Trust: Who Gets to Grant AI Access?

Organizations are moving AI from isolated tasks into everyday operations. A tool that started out drafting emails or summarizing documents may soon be asked to search internal files, retrieve customer information, prepare transactions, route requests, or update records.

Powering AI Agents With RAG and Enterprise Knowledge

It should come as no surprise that AI has already infiltrated many parts of daily life. After all, AI has been around for decades. Still, some people are amazed to discover that things they take for granted, such as spellcheck, autocorrect, real-time traffic maps, spam filters, ride-hailing apps, and personalized music recommendations, are AI-enabled. The more that AI-enabled tools become embedded in daily routines, the less they seem to be advanced technology and more just a normal part of life. It's no longer magic, it's normal.

Enhancing AI Reasoning With Knowledge Graphs and GraphRAG

There is a disconnect happening with AI that cannot be ignored. A model can retrieve information, summarize it, or generate an answer, but it cannot determine whether the answer reflects how the business works or if it's truly correct. The limitation is not model intelligence but missing context. Using connected data, semantic relationships, and graph-based retrieval improves AI reasoning, contextual understanding, and decision making.

LLMs Do Not Reason Like Humans, But They Can Deliver Reasoning-Like Performance

Despite the marketing hype, large language models (LLMs) do not reason, at least not in the ways humans do. Underlying that assertion is the fact that we humans do not apply the term "reason" consistently.

Nile Eliminates Network Complexity, Strengthens Security, and Frees IT Resources for Glean

Nile, a pioneer in secure and autonomous networking-as-a-service (NaaS), announced that Glean—the Enterprise AI platform helping organizations find, create, and automate knowledge across the enterprise—is using Nile's Network-as-a-Service (NaaS) platform to support its rapid growth, AI-driven operations, and commitment to delivering exceptional employee experiences.

Dark Watch and Pangea Partner to Strengthen Financial Crime Intelligence Across Global Payments

Together, Dark Watch and Pangea aim to equip global organizations with tools to identify risk earlier, strengthen compliance programs, and contribute to broader international efforts to combat human trafficking, organized crime, and financial exploitation.

Wiliot and Databricks Power Physical AI at Scale

Wiliot, a global leader in Physical AI for supply chains, announced a strategic partnership with Databricks, the Data and AI Company, to run Wiliot's Physical AI platform and supply chain automation solutions on the Databricks platform.

On Demand Webinar: MIT Scaling Agentic AI Pilots

Agentic CX AI Frontline Report

Gartner® Report: How Leaders Avoid the Top 10 Operational Issues When Scaling AI

Forrester Report: AI Agents Reshape The Customer Service Workforce In Dramatic Ways