Enterprises are rushing to adopt so-called "agentic AI," systems that promise to not just answer questions, but also take actions, automate tasks, and drive decisions. In theory, these agents can draft emails, update records, generate product specs, or flag anomalies without human involvement. In practice? Most deployments don't make it past the demo.
Seth Earley //
17 Sep 2025
Machine learning models return biased results when the datasets used to train them contain bias. Instances of social bias, skewed model results, and outputs that don't represent the full scope of a business problem for a specific domain are some of the caveats when employing this technology.
Jelani Harper //
16 Jul 2025
AI stands beyond experimental status—it is a founding power for corporate productivity delivery. From automating repetitive workflows to enhancing complex decision making, AI transforms how work gets done.
Srinivas Sandiri //
06 Aug 2025
The integration of AI into customer service and support is by no means a futuristic vision—it is a present-day reality. AI is reshaping how organizations engage with their customers.
Ross Smith, Mayte Cubino, and Emily McKeon //
27 Aug 2025