Now, OpenAI faces its first known wrongful death lawsuit after a teen died by suicide further spurred on by ChatGPT, The New York Times reports.
Stephanie Simone //
26 Aug 2025
The integration of AI into customer service and support is by no means a futuristic vision—it is a present-day reality. AI is reshaping how organizations engage with their customers.
Ross Smith, Mayte Cubino, and Emily McKeon //
27 Aug 2025
Machine learning models return biased results when the datasets used to train them contain bias. Instances of social bias, skewed model results, and outputs that don't represent the full scope of a business problem for a specific domain are some of the caveats when employing this technology.
Jelani Harper //
16 Jul 2025
AI stands beyond experimental status—it is a founding power for corporate productivity delivery. From automating repetitive workflows to enhancing complex decision making, AI transforms how work gets done.
Srinivas Sandiri //
06 Aug 2025