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Maisa Raises $25M in Funding to Deliver Trustworthy ‘Digital Workers’

Maisa, a leader in developing “hallucination-resistant” AI agents, announced a $25 million seed investment, enabling the company to support hiring across AI R&D, engineering, sales, and customer success, as well as expanding Maisa’s growing footprint in Europe and North America. 

The financing round was led by Creandum, with participation from Forgepoint Capital, via its European joint venture with Banco Santander. Both NFX and Village Global followed on and participated in this round. 

Alongside the fundraise announcement, the company is launching Maisa Studio, an agentic process automation platform which enables “citizen developers”—users who are experts in their business field but without an IT background—to deploy powerful and fully auditable AI “digital workers” trained through natural language. 

The platform is being piloted at scale inside global banks, car manufacturers, and energy companies, among others, to run multi-step, complex, and compliance-sensitive workflows with full traceability and reliability.

It allows non-technical staff to onboard digital workers with the ease of onboarding new colleagues. They can easily and quickly install a digital worker to perform complex, knowledge-intensive processes with full transparency, from evaluating risk and reconciling transactions to monitoring supply chain disruptions. 

The digital workers require no dataset or developers, and users only need to write a series of natural language commands into the platform. The digital workers learn on the job by doing, through a method Maisa calls HALP (human-augmented LLM processing), which is a fast and enterprise ready way to train digital workers. 

“This investment is validation that AI in business must be built on trust. Our platform gives teams the power to use AI workers which not only perform with incredible accuracy and intelligence, but also explain and prove their logic, and document every step in the work process. It means users can scale AI at pace, do so safely and without the need for an entire development team to support,” said David Villalón, co-founder and CEO of Maisa.

Maisa’s system is model-agnostic—turning general-purpose LLMs into safe, specialized AI agents that execute reliably across regulated industries. The platform can run in Maisa’s secure cloud or be deployed privately to meet enterprise compliance needs.

It is built on a computable system called the Knowledge Processing Unit (KPU), a proprietary reasoning engine that turns large language models (LLMs) into trustworthy task executors, delivering faithful and reliable results. 

Studio integrates with more than 450 third-party systems out of the box. It connects automatically to any documented API and, when updated with specification, to any custom undocumented API. Automations can be triggered via web, email, API, or webhook, and updated continuously through the same conversational interface used to create them. It also interacts with websites and legacy systems.

For more information about this news, visit https://maisa.ai.

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