The Rise of Agentic AI: Why Your AI Agent Is Clueless

Enterprises are rushing to adopt so-called "agentic AI," systems that promise to not just answer questions, but also take actions, automate tasks, and drive decisions. In theory, these agents can draft emails, update records, generate product specs, or flag anomalies without human involvement. In practice? Most deployments don't make it past the demo.

OpenAI Faces Wrongful Death Lawsuit

Now, OpenAI faces its first known wrongful death lawsuit after a teen died by suicide further spurred on by ChatGPT, The New York Times reports.

Exploring the ‘SIX D’S’ Framework for Language Model Training and AI Agent Creation

The integration of AI into customer service and support is by no means a futuristic vision—it is a present-day reality. AI is reshaping how organizations engage with their customers.

Guarding Against Bias When Training Language Models

Machine learning models return biased results when the datasets used to train them contain bias. Instances of social bias, skewed model results, and outputs that don't represent the full scope of a business problem for a specific domain are some of the caveats when employing this technology.

BUZZ High Performance Computing Selects VAST Data to Power Sovereign AI Infrastructure

VAST Data, the AI Operating System company, announced that BUZZ High Performance Computing (BUZZ HPC), a wholly owned subsidiary of HIVE Digital Technologies Ltd. one of Canada's fastest-growing sovereign AI cloud providers, has selected the VAST AI Operating System as the foundational data layer underpinning its national AI infrastructure.

Kyndryl Builds 100 AI Agents in 100 Days with Google Cloud

Enabled by Google Cloud's enterprise AI technology, Kyndryl—a leading provider of mission-critical enterprise technology services—has developed 100 real, scalable AI agents in just 100 days.

With IBM Consulting, Nedgia Dramatically Improves its Contact Center with Virtual AI Agents

Nedgia, the gas distributor of the Naturgy Group, has recently implemented generative AI agents to improve its customer service model with the help of IBM Consulting.

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